RTN Streams does not sell Users’ personal information.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We use Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
EU – U.S. Privacy Shield and Swiss - U.S. Privacy Shield Participation
RTN Streams participates in the EU – U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. RTN Streams transfers personal data collected and received from EEA member countries and Switzerland to the U.S. RTN Streams is committed to subjecting all personal data received from EEA member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, RTN Streams is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Inquiries and Complaints Process for Privacy Shield Data and Data Processed in the European Economic Area
Under the Privacy Shield Framework, we are responsible for the processing of personal data we receive and subsequently transfer to a third party acting as an agent on our behalf. RTN Streams complies with the Privacy Shield Principles for all onward transfers of personal data from the EEA and Switzerland, including the onward transfer liability provisions.
If you reside in an EEA member state or Switzerland, and we process your personal data in an EEA member state or Switzerland: If you have a question or complaint regarding the processing of your personal data, you may in the first instance contact the Company’s Privacy Office at email@example.com. If you are unsatisfied, then you have the right to lodge a complaint with an EEA Data Protection Authority.
Where we are processing data received from or collected on behalf of our Clients: RTN Streams collects information under the direction of, and receives information from, its clients and has no direct relationship with the individuals whose personal data it processes under these circumstances. If you are a customer of one of our clients and would like to make an inquiry or complaint, please contact the client that you interact with directly.
Information We Collect or Receive
We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests (such as providing products and services, preventing fraud, enforcing legal claims, and security purposes), if doing so is consistent with your rights and appropriate to the context, such as providing Services, the Site, performing internal analytics, and conducting reasonable monitoring of your use of our Site or Services to prevent misuse of our Site or Services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.
We collect personal information through the Site and websites using the Services, such as name, address, email address, phone number, ip address, username, password, billing and other information a User provides. We also collect and receive information as described in the section on Tracking Technologies, below.
We may use this information to:
operate, maintain, and improve the Site and Services.
respond to comments and questions and provide customer service.
send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
link or combine user information with other personal information.
communicate about promotions, events, and other news about services offered by us or selected partners (you may always opt out).
protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
We also use information as described in the section on Tracking Technologies, below.
We will only use this information for the purposes for which we collected or received it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Sharing of Personal Information
We will only share personal information: for legal, protection, and safety purposes. This includes: (i) as required by law, such as to comply with a subpoena or similar legal process, investigate fraud, or respond to a government request (ii) protecting the rights and property of RTN Streams, our clients, Users, and others, including enforcing our agreements, policies, and AUP; (iii) in an emergency, including for the safety of our employees, Users, or any person. If RTN Streams is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. with those who need it to do work for us. For example, third party companies to process payments. We do not store full credit card numbers or personal account numbers. These companies are authorized to use your personal information only as necessary to provide these services to us. with consent.
Anonymous Aggregated Data
RTN Streams may aggregate and anonymize data from individual RTN StreamsServices and utilize it to further secure other RTN Streams services and clients. We may utilize this anonymous data to build further security into each Service we deploy for our users. None of the data identifies any individual. For example, we monitor DDoS attacks at the network edge and utilize that data to protect other RTN Streams clients or Users from DDoS attacks. We may assemble this data and provide it to an external party in an anonymized format, maintaining that our Users’ and their visitors’ personal information will never be attached to or included in such data. We utilize this log data to detect and block new threats on the Internet.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, computer operating system type, browser type, browser language, the website a User visited before browsing to our Site, pages viewed, how long a User spent on a page, access times and information about use of and actions on our Site to analyze trends in the aggregate and administer the Site.
Information Choices and Access
If we send any marketing emails, we will tell you how to “opt-out.” If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at firstname.lastname@example.org. If you opt out, we may still send non-marketing emails including account-related or business communications.
If you reside in an EEA member state or Switzerland, and your personal data are transferred to the U.S. pursuant to the Privacy Shield: upon request RTN Streams will provide you with information about whether we hold any of your personal information. You may, under certain circumstances, access, correct, or request deletion of your personal information by logging into your account or by contacting us at email@example.com. We will respond to your request within a reasonable timeframe. If you reside in an EEA member state or Switzerland, and we process your personal data in an EEA member state or Switzerland: Under certain circumstances you may have the right to request access to, correction of, erasure of, or the transfer of your personal information, as well as the right to object to or restrict the processing of your personal data by contacting us at firstname.lastname@example.org.
Where we are processing your personal data pursuant to your consent, you may revoke your consent by contacting us at email@example.com. Where we are processing data received from or collected on behalf of our Clients: RTN Streams collects and receives information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes under these circumstances. If you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our clients.
We acknowledge that individuals may have the right to access their own personal information. RTN Streams has no direct relationship with the individuals whose personal information it processes on behalf of its clients. An individual who seeks to exercise the rights described above for data that have been transferred to the U.S. pursuant to the Privacy Shield or that are being processed in an EEA member state or Switzerland, should submit their query to the RTN Streams client (the data controller). If requested to remove data, we will attempt to respond within 30 days. We retain personal information we process on behalf of our clients for as long as needed to provide services to our client, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to Third-Party Websites